About Us

About Us

We take care of your business .

In today’s highly competitive marketplace, a professional operator providing exceptional care and support will often be your competitive advantage. Live, efficient and accurate telephone answering enhances your professional image, with our clear, english neutral East Coast voices.

At Answer 365, our warm, friendly agents bridge the gap between you and your customers by providing a full range of cost-effective solutions, including:

Reliability, guaranteed

Over the last 12 months, Answer 365 customers have enjoyed 100% reliability. They rest easy knowing their data is protected by advanced security technology, and that the possibility of downtime caused by power loss is virtually eliminated by our use of:

  • Industrial generators
  • Uninterruptible Power Supplies (UPSs)
  • Completely redundant telephone switching system with spare boards and processors on site
  • 24-hour emergency protocols
  • PRIs over two separate routes
  • 2 internet suppliers to improve reliability
Management Team

Management Team

Our management team has experience in all aspects of the answering service and business communications industry.

Learn More
Careers

Careers

Answer 365 is always looking for talented individuals with an ability to deliver award winning customer service.

Learn More
Testimonials

Testimonials

We believe in doing what’s best for our customers & creating successful long-term relationships.

Learn More

Our Memberships & Awards

When you choose Answer 365 for your telephone service needs, your customers receive professional, award-winning service from friendly, easy-to-understand people. At Answer 365, our outstanding service has been recognized by a number of awards including:

  • Tom Ryan Integrity Award
  • The Platinum Plus Award of Excellence – Cam-X Canadian Call Management Association 19 years consecutive.
  • Superior Agent Service Award for Outstanding Service – NAEO
  • Prestigious “BEST CALL” North America 2023

View our awards & more »