1 August 2013

Who is answering your phones this summer?

It’s summer time and you have staff on vacation and staff covering for each other during this summer time period.  It also means that often customer service levels drop as there are fewer hands doing the same work volume.  The phone usually goes to voice mail. This is response that customers dislike.

Answer 365 offers a seasonal package for phone reception services that fits the ticket.

It’s very simple.  We set your business up like full time customer and you are on our system. The main difference is we may only be working for you for a period of a few weeks a year. We place your account into hibernation until you need us again.  For a small annual fee all the details of your business along with your assigned telephone number with Answer 365 remain on our system.  All we need is a couple days notice and you are live once again.  No new set up fees. 

It’s not just the summer that works best.  The Christmas Holiday season is also a high vacation time for your staff.  

Let Answer 365 handle your calls and insure your customers are happy with your service this summer. It’s that simple.