18 February 2014

How Remote Reception Can Benefit Small Business

As the sun starts to come out after a prolonged economic downturn, one thing is clear: small businesses that made it through or flourished are more innovative and economical than ever before. Today’s businesses are looking for ways to stay ahead of the pack and beat their competitors at their game. From outsourcing to social media marketing, managers and owners are on the hunt for new ideas and places where they can shave off extra expenditures. If you are a small business owner or manager, you may be wondering whether remote reception to save money and time for your business; let’s take a look.

Save Money on Equipment
Let’s face it: computers and phones are expensive. Whether your business is one employee large or 20, getting a phone system that will service your needs can get pricey. Computers and new technology also come with a hefty price tag. Whether you’re just starting out or it’s time to upgrade, employing the services of a remote reception company can save you some serious dollars. Instead of paying a large upfront sum, you pay in smaller increments for the service and technology that you share with several other companies that, like you, are small too.

Save Time & Stress
While receptionists take breaks, go on vacation and call out sick – when you share reception services through remote reception, you don’t need to worry about that. You know that there is always a fleet of expert receptionists on board to take your business where it needs to go for the day. Remote reception means you don’t need to worry about hiring, training, firing or offering employee benefits; remote reception means that every time a customer contacts your business – you’re covered.

Save Money on Staffing
Why pay a receptionist a full salary when you can share that cost with other businesses? Think about it this way: instead of buying an entire building when you just need 1,000 square feet, you rent an office and share the building with other businesses and professionals. Makes sense, doesn’t it? With remote reception, you can just buy the amount of reception you need.

To sum up, get creative. Think outside of the cubicle. Consider switching up the switchboard and employ a remote reception team to take care of your office needs – from connecting your calls to scheduling your appointments (and much, much more).