Answer 365 is dispatcher to many courier companies. We step in when your lines are busy or there is no one available to answer then the call defaults to Answer 365. We also handle after hours dispatch 24/7.
The system is very easy to use and the on call drivers are set up in On Call Calendar that you or one of your staff manages. Our dispatcher simply takes the pick up information or responds to a delivery inquiry and delivers the message by text, email so the driver does not need to write down the information. It is already loaded into their mobile phone.
Courier companies are time sensitive operations. Answer 365’s IS dispatch will bring rave reviews from your customers.