Friendly and trusted, Answer 365 delivers professional call center and answering services designed to help businesses grow, operate efficiently, and provide exceptional customer experiences. Backed by over 75 years of experience, we offer reliable support that keeps your customers connected and cared for while giving you the peace of mind that your business is always in capable hands.
Get in Touch for a QuoteFriendly and trusted, Answer 365 delivers professional call center and answering services designed to help businesses grow, operate efficiently, and provide exceptional customer experiences. Backed by over 75 years of experience, we offer reliable support that keeps your customers connected and cared for while giving you the peace of mind that your business is always in capable hands.
Get in Touch for a QuoteAt Answer 365 we’re proud to embody the East Coast difference. The East Coast is famous for being friendly, enthusiastic, and approachable – which is what your customers will experience when interacting with us. With every call taken, East Coast culture will be at the forefront, resulting in exceptional customer service and the peace of mind that your business is being represented with authenticity and reliability.
Answer 365 is one of very few Canadian call centres that have been in business for over 75 years. We service customers 24/7, 365 days a year in both English and French, processing millions of calls every year across our mutilple locations in Atlantic Canada.
Step 1: Understanding you - we learn about you, and how your business operates.
Step 2: System Setup - we customize templates tailored to your business needs.
Step 3: Training - our agents are trained to mange your call requirements.
Step 4: Go-Live - your account is activated and ready to process calls.
Step 5: Support - our operational team takes charge to ensure your ongoing success.
More than 1000 successful client relationships and counting.
We've been using Answer365 for over four years. They work 24/7 and never call in sick. Professional, polite and great customer service...we think of them as part of our team.
Joseph Murray, Heat Pump Guys, Dartmouth, Nova Scotia, CanadaI cannot express how happy I am with our relationship and how much Answer 365 is helping transform the way we deliver services to our community. From both our staff & clients, we are very impressed with your friendly and excellent service. Everyone loves it!
Helping Hands Orillia, Doug Rawson OwnerI’ve NEVER experienced an organization in your industry that is SO responsive, accepts feedback, and truly CARES. It’s been a blessing.
Kevin Bright, TUDI Mechanical Systems, Pittsburgh, Pennsylvania and Tampa, Florida, USAWe have peace of mind knowing that Answer 365 is a professional, local company—and that it’s caring for our customer and business needs, even when we have gone home at the end of the day.
Scott Boudreau, Heritage Gas Limited, Dartmouth, Nova Scotia, CanadaTrust Answer 365 to take care of your customers.
