Answer 365 Wins Top International Award for Outstanding Service
We’re thrilled to share that Answer 365 has been awarded the coveted 2025 Superior Agent Service Award (SASA) and Agent Award of Distinction for Overall Top Call by the National Amtelco Equipment Owners (NAEO).
This prestigious award recognizes exceptional customer service across North America and Europe, and we’re proud to be recognized as the best of the best.
Judged by an independent panel over a six-month period, calls were evaluated on key service qualities including:
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Speed of response
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Friendliness and professionalism
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Accuracy and clarity
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Knowledge of the client
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Overall caller experience
“To win this award, your team had to deliver not just great service, but truly exceptional experiences,” said NAEO President Marvin Cooper at the 2025 Annual Conference in Fort Myers, Florida.
The SASA (Superior Agent Service Award) is part of NAEO’s ongoing commitment to excellence in the call center industry. Their ‘mystery caller’ program puts real service to the test—and we’re proud to have proven our dedication to outstanding support, one call at a time.
To our amazing team: thank you. This award is a reflection of your care, skill, and commitment to every single call and caller.
Here’s to continuing to raise the bar!
If it’s time to incorporate one or more call center services into your business, Answer 365 will be the perfect fit.
Give us a call at 1-800-701-7774 or email sales@answer365.ca