27 September 2013

The Benefits of Using a High Quality Remote Reception Team

Hiring a high quality remote reception team can do wonders for your business and your peace of mind. If you have a business that doesn’t need a full-time receptionist, or one that fields calls at all hours, using quality remote reception may be a solution that saves you money and makes your customers happy. We all know that some jobs just don’t allow for easy access to phone calls. If you’re losing business or struggling to keep up with incoming phone calls, you may wanted to consider using a remote reception team to be there when you just can’t be.

Here’s what a high-quality remote reception team can do for your business:

‰ÑReliable Customer Service
The difference between a prompt response and an unanswered phone call can mean the difference between gaining a new client or losing one. Using a remote reception team means that a friendly, knowledgeable voice will be there when you can’t be.

‰ÑFinancial Savings
If you’ve been considering hiring a full-time assistant to, among other things, field phone calls for you: think again. You could save a great deal of money by skipping the assistant and hiring a remote team to handle your reception instead.

‰ÑPersonalized Service
Some reception services are better than others. Hiring a quality team is important as you don’t want your reception to come across as impersonal and generic. The right reception team will enthusiastically greet your callers the way you want them to when your calls come in and follow up with you via text, email or fax (whichever you prefer).

‰ÑTime Management
We all get stuck on lengthy phone calls from customers that don’t always seem to have a point. These calls can be a waste of your valuable time (and time is money). Hiring a remote reception team can take these calls and handle them professionally so that you don’t have to offend a customer or waste your time.

Answer 365 offers quality remote reception and personalized services that work for you. Give us a call today to discuss how we can help your business grow and succeed‰Û_.we promise we’ll pick up the phone when you call!