21 July 2014

How Remote Reception Can Benefit Elevator and Lift Companies

It’s a fact: your elevator and lift company needs to have a reliable reception – especially in case of emergencies. The beauty of having remote reception, available around the clock, is that you are guaranteed:

Provides quality service:
When you use remote reception, you get highly trained professionals to handle all your calls: no more training on the job for your receptionist. You get value for money invested and no more stress over how to handle your client who has been stuck on the elevator or lift! Action when you need it most.

When You Can’t Be There:
We know you get urgent calls at inopportune times- whether it’s your daughter’s graduation party or the middle of the night. Eliminate this issue: with Remote reception you get to have all your communication services received and it will be quite easy to address issues that arise quickly and efficiently.

Save Money On Wasted Time:
Unlike hiring a receptionists who is just waiting to for something to happen in order to respond, you only pay depending on the number of calls that you have received and overall call volume.

Be Consistent:
With remote reception, you are guaranteed of consistency in terms of the quality of service, commitment to the work being done and also dedication on all of your calls. Remote reception means highly trained customer service pros that can handle anything thrown at them – including people stuck in elevators or lifts!

Saves Money On Staffing:
Free your business from the costs of hiring and maintaining your staff with remote reception, With remote reception, you don’t need to provide extra benefits while eliminating HR hassles.. With the rising cost of living, every penny counts and hence minimal expenditure is key. Get to save lots of money monthly and annually.

Saves Time and Hassle:
When you contact with remote reception, you eliminate the hiccups when it comes to communication process, you will always get daily updates on all calls received, messages and important calls that require you to respond personally.