Answer 365 – Outstanding Service Brings Home National Award
Answer 365 – Halifax of Halifax, NS has been honored with the exclusive 2022 Award of Excellence for 18 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Answer 365 – Halifax was presented with the Award recently at the CAM-X 58th Annual Convention and Trade Show in Kingston, ON.
Independent judges are contracted by CAM-X to evaluate message services over a six-month period.
The scoring criteria includes:
– Response Time
– Courteousness of Rep
– Accuracy of Call
– Knowledge of Account
– Overall Impression of Call
“Receiving the Award of Excellence is a testimony to consistency of excellence; this is not an easy achievement. A well deserved congratulations, you truly care about your clients and the quality of service you provide, bravo!” ~ CAM-X President Desiree Bombenon.
Now a eighteen-time winner, Answer 365 – Halifax Nova Scotia earned the Platinum Plus Award for eighteen years. CAM-X extends its congratulations to the staff of Answer 365 – Halifax on their proven quality service to their customers.
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.