31 March 2023

Call Answering for Your Business – A Checklist!

Are you looking for a call answering service but not sure where to begin? Here is a great checklist to use as you explore different options for your business.


There are many reasons why you might want to consider using a call answering service. Here are a few:

1. Professionalism: A call answering service can help your business appear more professional by ensuring that all calls are answered promptly and professionally.

2. Increased availability: With a call answering service, you can be available to your clients and customers 24/7, even when you’re not in the office.

3. Cost-effective: Hiring a full-time receptionist can be expensive, but with a call answering service, you can have a team of professionals answering your calls for a fraction of the cost.

4. Improved customer service: By ensuring that all calls are answered promptly and professionally, you can provide better customer service to your clients and customers.

5. Increased productivity: With a call answering service handling your calls, you can focus on other aspects of your business without interruptions.

6. Flexibility: Call answering services can be tailored to your specific business needs, including call routing, appointment scheduling, and message taking.

7. Scalability: As your business grows, you can easily scale your call answering service to meet your changing needs.

8. Experience: What type of experience does a call answering service have? How long have they been in business? Experience, reputation and trust are fundamental to longevity in the call answering service industry.

Overall, a call answering service can help your business run more smoothly and efficiently while improving your customer service and professional image.

Answer 365 Award Winning Call Answering Services (over 70 years!)

Answer 365 is one of very few Canadian contact centres that have been in business for over 70 (+) years. We service customers 24/7, 365 days a year in both English and French, processing millions of transactions every year.

We manage your call answering professionally and according to your UNIQUE needs. As a result, our clients experience increased revenues and higher customer retention rates. Looking for more information on our services? Get in touch today!

Answer 365 is a distinguished Canadian contact center with a remarkable track record of over 70 years in the industry. We cater to customers around the clock, every day of the year, providing our services in both English and French. Our call answering services are customized to meet your specific requirements, ensuring a professional response to your customers.

Our commitment to delivering exceptional call answering services has helped our clients achieve improved revenue and customer retention rates. We process millions of transactions annually, and our team of experts strives to offer the highest level of service to meet your business needs.

Get in touch with us today to learn more about our award-winning call answering services.