25 November 2020

CAM-X Award of Excellence

We are proud to announce that Answer 365 of Moncton, NB has been honoured with the 2020 CAM-X Award of Excellence.  The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery.

Answer 365 was presented with the Award at the CAM-X 56th Annual Virtual Convention & Trade Show.

The scoring takes place over 6 months by independent judges with criteria that includes:

  • Response Time
  • Courteousness of Rep
  • Accuracy of Call
  • Knowledge of Account
  • Overall Impression of Call

“Congratulations to this year’s winners of the Award of Excellence! By winning this prestigious award you are demonstrating your commitment to customer service excellence and bettering our industry.  Congratulations!” says CAM-X President Garrett Bidewell.

CAM-X extends its congratulations to the staff of Answer 365 on their proven quality service to their customers.

CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services.  Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.