5 October 2021

Proud recipients of CAM-X Platinum Plus Award of Excellence for Outstanding Service

Proud recipients of CAMX Platinum Plus Award of Excellence for Outstanding Service, 17th consecutive year.  (2003-2021)

We are proud to be the recipients of the Call Center Award of Excellence from the Canadian Call Management Association (CAM-X).

Answer 365 of Halifax, NS has been honoured with the exclusive 2021 Award of Excellence for 17 years.  The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Answer 365 was presented with the Award recently at the CAM-X 57th Annual Virtual Convention and Trade Show.

Independent judges are contracted by CAM-X to evaluate message services over a six month period.  The scoring criteria includes:

  • Response Time
  • Courteousness of Rep
  • Accuracy of Call
  • Knowledge of Account
  • Overall Impression of Call

“Congratulations for winning the Award of Excellence!  By winning this award you have demonstrated your commitment to excellence and quality service.  Congratulations!” says CAM-X President Brad French.

Now a seventeen-time winner, Answer 365 States earned the Platinum Plus Award for seventeen years. CAM-X extends its congratulations to the staff of Answer 365 on their proven quality service to their customers.

Award Winning Call Center