19 August 2021

How Can Remote Reception Help My Business?


There is a lot of talk these days about remote reception and how it can benefit businesses in a wide range of industries. In fact, many companies are taking the leap into remote reception and support in order to take their business to the next level. Whether it is a need for part-time, after-hours or full time support – businesses are discovering just how beneficial it can be to their bottom line. So, what can a virtual service like Answer 365 do for you?


Remote administrative support, or answering service attendants, can do anything a brick and mortar administrative person can do. From answering calls to booking appointments – you get the administrative support you need, when you need it most.


It can be challenging to stay organized and on task if your business is busy growing or if you are short-staffed. A professional answering service will keep things running smoothly at all times and productivity will remain consistent.


Another bonus? If your office is small and space is limited, then an Answering Service like Answer 365 is the perfect solution! No need to try to find room for another staff member – our staff are working from an office with all of the latest technology at hand to support your business proficiently and professionally.


Let’s go over the fine details! Here are some of the most common tasks that answering service support staff are responsible for.

  • Call Answering
  • Call Screening
  • Appointment Booking
  • Employee Check-In (taxi services, security guards, warehouse workers, delivery and truck drivers, homecare employees, etc.)

Remote answering services support a wide range of industries including:

  • Health Care
  • Hospitality
  • Legal
  • Real Estate
  • Transport, Towing & Tire
  • Electrical
  • Plumbing
  • HVAC
  • Mechanic
  • Construction


Saving you time and keeping things running smoothly is important to your bottom line and your customers will thank you for it. Keeping your customers happy is one the main drivers of a successful business and will help your business grow. Having a dedicated remote team to support and engage with your your clients (or your prospects), instead of sending them to a call answering machine, builds trust and credibility. Not only are your clients happy, you are also able to capture more leads while keeping your overhead in check and current client base happy!

“We have used Answer 365 for years. This team provides both professional and excellent service for our company. It makes our job easier, knowing we someone reliable doing their job for us. Keep Up the Great Work!”
~ Linda Stewart-MacLeod – Office Manager, Linpro Petroleum Services Ltd. Sydney

At Answer 365 we specialize in supporting your business. If you are a business owner and need virtual administrative or call answering support, we can help with that!

Get in touch!
Call us at 1-800-701-7774
Email us at