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Home / Blog

18 August 2014

Benefits of Call Centre Services for the Real Estate Industry

call centre, real estate

The market is – mostly – back up. With the current boom in the Real Estate industry today, every business (brokers, agents, lenders, etc.) must be on par with the latest trending business innovations. Many realtors, brokers, and agents are simply not maximizing on their business opportunities as a result of not having powerful communication […]

11 August 2014

Benefits of Contact Centre Services for Equipment Rental Companies

contact centre, equipment rental

As a professional, you know that equipment companies absolutely must have a well-established communication system that meets all their clients’ needs. It is usually bad news when you have tons of calls and you are unable to return all of them at once. Ever feel overwhelmed? Professional call centre may seem like an expense you […]

4 August 2014

Environmental Benefits of Having a Virtual Office

environmental, virtual office

Every business should have an office, where you have all the necessary structures in order for your business to run smoothly and earn for you. Essential components every business needs? You need a strong reception staff that makes an excellent impression upon your customers‰Û_.. Once upon a time, all of this needed to be done […]

28 July 2014

10 Ways Call Centres Can Support Business Growth

For any business to thrive and become successful, there needs to be a well-established communication system. A stable business is truly defined by its communication systems and policies: telecommunications, when well-orchestrated, sets the pace for the entire company. If your business isn’t performing at the level at which you expect, it may be wise to […]

21 July 2014

How Remote Reception Can Benefit Elevator and Lift Companies

Elevator Company, Lift Company, remote reception

It’s a fact: your elevator and lift company needs to have a reliable reception – especially in case of emergencies. The beauty of having remote reception, available around the clock, is that you are guaranteed: Provides quality service:When you use remote reception, you get highly trained professionals to handle all your calls: no more training […]

15 July 2014

Phrases to Avoid in Business Telephone Calls

business, call centre, telephone

As you know, your first impression in business can end up as your last impression. It’s crucial to lock down how to speak to your customers – and how not to. When it comes to establishing a strong customer rapport, it’s essential to know and always keep in mind the essential do’s and don’ts when […]

7 July 2014

Franchisees Can Benefit From Call Centre Services

call centre, franchise

When it comes to creating a foundation of customer loyalty, you can’t put a price tag on delivering excellent customer service. Franchisees, especially those that are focused on growth and success, need to deliver consistent customer service that makes consumers loyal and comfortable spending their dollars with them. Call centre services can transform the service […]

30 June 2014

10 Phone Answering Techniques That Will Impress Your Customers

answering, Customer Service, telephone

In today’s current economy, giving your business that all important ‘wow’ factor reigns supreme. The competition out there is tough – and impressing both new and existing customers is of utmost importance regardless of your niche. As we are experts at answering the phone for businesses of all kinds, we’ve compiled a list of 10 […]

23 June 2014

Courier Companies Can Benefit From Call Centre Dispatch Services

call centre, Courier, dispatch services

Are you an owner or manager of a courier company? As you know, the courier industry is picking up steam in a major way, as online ordering and medical services continue to expand. You may be finding that your courier business is expanding at a rate that you weren’t prepared for and you’re having a […]

16 June 2014

How Telephone Answering Services Can Benefit Government Organizations

government, organizations, Telephone answering

The truth is, many government agencies are overtaxed, overworked and are wearing way too many hats. If you run or work within a government agency, you may find yourself or your team playing the role of customer service and telephone answering agent in addition to your primary and secondary roles. If this sounds like you, […]

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