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Home / Blog / small business

17 February 2021

Our Top Customer Service Tips for Small Business Owners

call centre, Customer Service, live call answer service, Phone Answer Service, small business, virtual assistant, Virtual Reception

Did you know the cost of acquiring a new customer is more than keeping a current customer? In fact, According to Harvard Business Review, “Depending on which study you believe, and what industry you’re in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.” Losing just […]

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