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Home / Blog / virtual assistant

18 October 2021

The Future of Customer Service –

call center, Customer Service, remote answering service, virtual assistant

The landscape of customer service has changed over the years, but one of the biggest impacts to our ability to provide top-notch customer service has been advances in technology and the ability to remain flexible in almost any situation. The pandemic has taught us that the ability to be flexible combined with the utilization of […]

19 August 2021

How Can Remote Reception Help My Business?

administrative support, Answer 365, phone answering, remote reception, virtual assistant

There is a lot of talk these days about remote reception and how it can benefit businesses in a wide range of industries. In fact, many companies are taking the leap into remote reception and support in order to take their business to the next level. Whether it is a need for part-time, after-hours or […]

17 February 2021

Top 2021 Customer Service Tips for Small Business Owners

call centre, Customer Service, live call answer service, Phone Answer Service, small business, virtual assistant, Virtual Reception

Our Top 2021 Customer Service Tips for Small Business – Did you know the cost of acquiring a new customer is more than keeping a current customer? In fact, According to Harvard Business Review, “Depending on which study you believe, and what industry you’re in, acquiring a new customer is anywhere from five to 25 […]

11 January 2021

A Virtual Assistant Will Help Your Business Grow – How We Can Help YOU!

call centre, live call answer service, Phone Answer Service, virtual assistant, Virtual Reception

Thinking about hiring a virtual assistant for your business but not sure where to begin? Find out more about how this much needed business support can you help you build and grow your business. Virtual Assistants Help Businesses Grow Running a business is more than a full time job! From the day-to-day responsibilities to ensuring […]

27 October 2020

Top 5 Reasons to Hire a Call Answering Service for your Small Business

call answering service, Customer Call Center, small business support, virtual assistant

As a business owner you know how important it is to answer the phone in a timely and friendly manner. However, you also know how critical it is to balance phone calls while completing the day to day requirements and responsibilities of running your business. A call answering service can make a difference. Holidays, busy […]

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