• Our Services
  • Industries
  • FAQs
  • About Us
  • Careers
  • Client Login
  • Contact
  • Blog
1-800-701-7774 Request A Quote
Français
Answer 365
  • Careers
  • Client Login
  • Contact
  • 1-800-701-7774
  • Call Center Services
    • Appointment Booking
    • Remote Reception
    • Customer Service
    • Emergency Response
    • Franchisee Services
    • Order Processing
    • Employee Check Ins
    • Server Monitoring
    • Technical Support
  • Industries
    • Towing & Tire
    • Electricians & Plumbers
    • Medical & Healthcare
    • Trades & HVAC
    • Properties & Real Estate
  • About Us
  • Request a Quote

Home / Blog

20 September 2021

Working from Home: 5 Tips for Staying Motivated

remote reception, remote work, tips for working from home, work from home

Over the past two years many of us have made the switch from working at the office to working from home. Whether it is a temporary change or a permanent move, working from home can be beneficial. You save time and money when your office is in your home! While the benefits of working from […]

26 August 2021

Order Support Specialists – Halifax, NS & Moncton, NB

employment, Halifax Nova Scotia, job, jobs, Moncton New Brunswick

We are currently looking for friendly, easy going, customer orientated individuals for one of our clients. The perfect fit is someone who is conscientious and values they’re supporting the healthcare profession and who is able to engage in conversations with existing customers, answer questions and place orders (no sales) at the customers’ request. This is […]

19 August 2021

How Can Remote Reception Help My Business?

administrative support, Answer 365, phone answering, remote reception, virtual assistant

There is a lot of talk these days about remote reception and how it can benefit businesses in a wide range of industries. In fact, many companies are taking the leap into remote reception and support in order to take their business to the next level. Whether it is a need for part-time, after-hours or […]

15 July 2021

What are the benefits of a call answering service to your business?

call answering service, live call answer service

Whether you want to head off on a staycation and enjoy the sunny summer weather, or you experience an unexpected situation or emergency, having a call answering service can help you keep your business running smoothly and without interruption. That’s just the beginning! Let’s go over the most common reasons small businesses and organizations choose […]

16 June 2021

How to Deal with an Angry Customer: tips for quickly de-escalating a phone call and resolving your customer’s issue

Answer 365, call centre, Customer Call Center, customer feedback, Customer Service, phone communication, Telephone answering

Every business at some point will receive a call from an angry customer. Here are five tips on how to handle an upset customer. 1. Let your customer vent  One of the best ways to de-escalate the call is to allow your customer to vent. Sometimes people just want someone to listen without interruption. Take […]

18 May 2021

How To Prepare For Your Video Conference Call | Top 5 tips for hosting your online meeting like a pro.

Online Meeting, Zoom Call

With most people working from home these days there is a good chance you will at some point either be invited to a video conference call or be asked to lead a video conference call. If you are new to preparing and hosting a virtual meeting we’ve got 5 tips to help you get started. […]

15 April 2021

Working from home during COVID – 5 Tips to Boost Employee Productivity

Over the last year, a significant number of employers have offered their employees the opportunity to work from home. The COVID pandemic has changed the landscape of the working world including a switch from in-person work environments to at-home offices. While there are many upsides to working from home, there are also downsides including a […]

16 March 2021

How to Handle an Increase in Business Calls during an Emergency or Crisis

Business Emergency Support, call answering service, Customer Service, Live Customer Support

How to handle an increase in business calls during an emergency or crisis Let’s face it, emergencies and unexpected situations happen at work and in life that can impact your business. Whether it is a personal emergency, COIVD-19, or a weather-related crisis, it is important to have a continuity plan in place to ensure your […]

17 February 2021

Top 2021 Customer Service Tips for Small Business Owners

call centre, Customer Service, live call answer service, Phone Answer Service, small business, virtual assistant, Virtual Reception

Our Top 2021 Customer Service Tips for Small Business – Did you know the cost of acquiring a new customer is more than keeping a current customer? In fact, According to Harvard Business Review, “Depending on which study you believe, and what industry you’re in, acquiring a new customer is anywhere from five to 25 […]

11 January 2021

A Virtual Assistant Will Help Your Business Grow – How We Can Help YOU!

call centre, live call answer service, Phone Answer Service, virtual assistant, Virtual Reception

Thinking about hiring a virtual assistant for your business but not sure where to begin? Find out more about how this much needed business support can you help you build and grow your business. Virtual Assistants Help Businesses Grow Running a business is more than a full time job! From the day-to-day responsibilities to ensuring […]

Page 3 of 36« «...3...30...» »

Recent Posts

  • Businesses that Use Call Centers to Improve Customer Service February 28, 2023
  • The Top Three Reasons Why First Contact Resolution (FCR) is Important to Your Business January 31, 2023
  • The Top 3 Ways A Call Center Can Benefit Your Business During the Winter Months December 30, 2022
  • Four Key Components for Red Carpet Customer Service November 30, 2022
  • What to Look for in a Call Answering Service October 31, 2022

Contact Information

1-800-701-7774 sales@answer365.ca Request A Quote
  • Services
  • Industries
  • About
  • Contact

Services

  • Call Center Services
  • Answering Services

Industries

  • Home Heating Oil and Gas
  • Properties & Real Estate
  • Electricians & Plumbers

Support

  • FAQs
  • Client Login
  • Contact

About

  • About Us
  • Careers
  • Blog
Answer 365 Call Centre. © 2023. All rights reserved.